Online Onboarding: opening a payment account is your responsibility. Lemonway covers you every step of the way.

Document verification · Liveness check · Qualified Electronic Signature. A certified, 100% digital journey.

Online Onboarding: opening a payment account is your responsibility. Lemonway covers you every step of the way.

Since 2007, more than 400 marketplaces and platforms trust us.

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Identity verification is not a feature. It is a legal obligation.
 

European anti-money laundering regulations require every payment service provider to verify the identity of each user before opening an account. This is not optional. It is not a recommendation. It is the law. Most PSPs simply collect a document. Lemonway delivers a certified, automated identity verification that meets the most demanding European standards.

 

A non-compliant KYC process creates a regulatory risk that directly impacts your platform.

Our Online Onboarding Solution

Four steps. A certified journey. Every legal obligation covered.

1. Information collection

1. Information collection

Structured collection of mandatory KYC data, tailored to each user's profile and activity. Each piece of data collected meets the due diligence obligations imposed by European regulation.

2.  Live identity verification

2. Live identity verification

Real-time capture of official identity documents, AI-assisted. Authenticity verified, forgeries detected at source. A static copy is no longer sufficient.

3. Liveness check

3. Liveness check

Biometric matching with the verified document, with a liveness check that blocks impersonation attempts in seconds: printed photos, deepfakes.

 

4. Qualified Electronic Signature (QES)

4. Qualified Electronic Signature (QES)

Legally binding in all member states under eIDAS, with the same value as a handwritten signature. The only level of signature that fully meets remote onboarding requirements.

Online Onboarding: the KYC solution your platform needs.

 

A product that covers the legal obligation, protects against fraud and preserves a smooth journey for legitimate users.

Learn more. Documentation →

Fast
Fast
From information collection to qualified electronic signature, the complete journey takes just a few minutes. 100% digital, zero paper.
Secure
Secure
Document verification, liveness check and QES: every layer of the journey is certified.
Certified
Certified
Designed to meet European AML/CFT regulations and eIDAS requirements. Not the legal minimum. The full obligation, properly addressed.
Adaptable
Adaptable
150+ countries covered, all user profiles, a single integration. The same certified journey, wherever your platform operates.

Streamline your payment flows and unlock the full potential of your marketplace
with end-to-end support from our team.

Discover our Online Onboarding solution in video

Thumbnail Video Online Onboardings for individuals
Thumbnail Video Online Onboardings for individuals