A modular and adaptable solution
Lemonway also stands out for its unique ability to adapt to the specific needs of marketplaces, thanks to a modular and flexible solution. Lemonway efficiently manages all transactions, from collection to payment.
This management includes accepting and acquiring funds, segregating them to ensure their security and distribution to the various merchants. This approach ensures that each transaction is processed quickly and accurately. The solution also offers a wide range of currencies and payment methods, making it easy for marketplaces to operate internationally. Whether for credit cards, bank transfers or alternative payment methods like BNPL, Lemonway offers options to suit users' habits and preferences.
The scalability of the system is another significant advantage. Lemonway can handle increasing transaction volumes without compromising performance. This allows marketplaces to grow without worrying about the technical limitations of their payment service provider.
In addition, Lemonway's user-friendly, ergonomic dashboard allows you to monitor all transactions in real-time, manage your wallets, configure your back office and set up alerts to keep you informed at all times. Finally, automatic reconciliation of flows and report generation greatly simplify the financial management of marketplaces. Reports provide a clear and precise overview of transactions, facilitating decision-making.
Dedicated, personalised support
Lemonway offers comprehensive implementation support to ensure the smooth integration of its payment solution. When integrating the Lemonway API, each customer benefits from a dedicated contact person who coordinates requests within the different departments (KYC, Payments and IT). This approach ensures a smooth transition and successful implementation.
The Lemonway implementation process consists of five clearly defined steps:
- Contractualisation: A contract tailored to the project's specific needs is sent, and a kick-off meeting is organised.
- Launch: Introduction of the project manager, validation of the project scope and presentation of the next steps.
- Administrative procedures: KYB platform validation, bank onboarding, agent file creation and submission to ACPR.
- API integration: Developer support with dedicated project manager, provision of test environment.
- Delivery and Production: Configuration of the production environment, account creation and initial KYC, penny tests to guarantee reliability.
In addition, Lemonway offers training courses to familiarise teams with the tools and the dashboard. This allows users to fully master the functionalities and optimise their use of the services. Reactive and efficient technical support is available to help customers with any problems or questions. Moreover, Lemonway offers multilingual support, including French, English, German and Spanish, to meet the needs of its international customers.
Why should marketplaces choose Lemonway?
Choosing Lemonway offers many advantages for your marketplace:
- Lemonway's innovative solutions directly increase conversion rates and transaction volumes, resulting in overall performance growth.
- Strict security measures significantly reduce the risk of fraud. Advanced anti-fraud procedures and real-time KYC checks protect every transaction and ensure the trust of your users.
Increased user satisfaction and loyalty are guaranteed thanks to Lemonway's fluid and intuitive payment interface, which simplifies the payment process and enhances the user experience. Contact us to learn more about how Lemonway can power your marketplace!